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 All orders placed after Monday, October 20 will not be shipped until Tuesday, October 28.

Returns and Exchanges

We want you to be totally satisfied with everything that you purchase from us. We personally stand by the quality of our products, however if for any reason you are not happy with your order, we will gladly offer an exchange or a full refund, no questions asked. Items must be in their original new condition and we cannot reimburse you for the cost of the original shipping. We really care and want you to be happy so please give us a call if you have any questions or concerns at 508-696-0381.

Returns

If you wish to return your purchase for a credit on the items, please use the mailing address below. The original shipping cost is not refunded which also includes orders that had free shipping. The merchandise must be in its original new condition and returned within 14 days of receipt. If this is a purchase for an event or a holiday, no worries- we understand that our customers are usually buying early and make an exception. Please include a copy of your invoice with the security code of your credit card (the last 3 numbers on the back or the 4 numbers on the front for American Express) and we will gladly process your refund within 5 business days. Please note- if the item looks used or damaged we cannot issue a refund.

 

Exchanges

If you wish to exchange your purchase for another product or a different size, please return the item with a copy of your invoice as well as a note describing your exchange. The merchandise must be in its original new condition and returned within 14 days of receipt. If this is a purchase for an event or a holiday, no worries- we understand that our customers are usually buying early and make an exception. Please include a copy of your invoice with the security code of your credit card (the last 3 numbers on the back or the 4 numbers on the front for American Express) and we will gladly ship your exchange within 5 business days. A minimum charge will be applied to your credit card for return shipping. The charge will be $2.95  for a small item such as jewelry and will vary for larger or heavier items. For security purposes we must have the code of your credit card in order to charge for return shipping.

Please send returns as well as exchanges to:


The Life Divine

P.O. Box 304

42 Circuit Avenue

Oak Bluffs, MA 02557